Your Request Has Been Received

Thanks! We've received your exchange/return request.

Now simply follow the steps below to send your parcel back to us.

1. Repack Your Items

Please ensure all items are:

• Unused and unwashed
  
• In their original condition
  
• Returned with any original packaging and tags where applicable
  

Items that do not meet our Returns & Exchanges Policy may not be eligible for an exchange or refund.

2. Include a Note

Please include a note inside your parcel with:

• Full name
• Email address
• Order number
• If applicable, a reminder of the item(s) or size(s) you'd like to exchange for
  

This helps our team quickly match your parcel to your request once it arrives.

3. Send Your Parcel

Please send your parcel to:

Power Fitness Gymwear LLP
2 Pleshey Lodge Offices
Pleshey
Chelmsford
CM3 1HF

You can purchase a return label through Evri:
https://www.evri.com/send

Find your nearest Evri ParcelShop:
https://www.evri.com/find-a-parcelshop#/

You're also welcome to use any courier service of your choice. We recommend using a tracked service so you can follow your parcel's journey.

4. We'll Take It From Here

Once your parcel arrives and has been inspected, we'll process your exchange or refund in line with our Returns & Exchanges Policy.

If you're receiving a refund, please allow 5-10 working days for the funds to appear in your account after your return has been processed. Processing times may vary depending on your bank.

Need to check our policy?

View our Returns & Refunds Policy or Exchanges Policy.