Delivery Policy

Welcome to our Delivery Policy page. At PWR FIT (Power Fitness Gymwear LLP), we are committed to providing a seamless and reliable delivery service for all your Gymwear and activewear purchases. Below, you'll find all the essential information regarding our delivery process, aligned with British Trading Standards and Pinterest Guidelines.

Domestic Delivery (United Kingdom)

We use Royal Mail as our trusted courier for all domestic deliveries. Once your order is dispatched, you can expect your items to arrive within 2-4 business days. Please note that business days exclude weekends and public holidays.

International Delivery

For our international customers, we offer reliable delivery services via Royal Mail. International orders typically take 3-7 business days to arrive, depending on the destination country. Please be aware that delivery times may vary due to customs processing and local postal services.

Delivery Costs

- Domestic Delivery: £3.99 (Order Values over £75 have free shipping) 
- International Delivery: Rates vary per Country / Region (please check before checkout) 

Order Processing

Orders placed before 2pm will be processed and dispatched the same business day. Orders placed after this time will be processed the following business day.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery directly on the Royal Mail website.

Delayed or Lost Packages

While we strive to ensure timely deliveries, occasional delays can occur due to factors beyond our control. If your order has not arrived within the expected delivery time, please contact our customer service team at [Customer Service Email] with your order details. We will investigate the issue promptly and provide a resolution.

Customs and Import Duties

For international deliveries, any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot predict their amount.

Changes to the Delivery Policy

We reserve the right to amend this delivery policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about our delivery practices.

Thank you for choosing PWR FIT (Power Fitness Gymwear LLP). We are committed to ensuring that your shopping experience with us is smooth and satisfying.